Performance Management

Performance Management is a framework and tool set by which Dashboards, scorecards and data visualisation is delivered. e.bi has consultants skilled in gaining an understanding in your business and working with you to help define metrics and performance criteria. The use of performance management takes an agreed approach from the business in terms of how to bench mark itself. In forming a cross functional group such as a BICC businesses are better prepared to ensure that there is one version of the truth defined in their dashboards and scorecards.

Dashboards deliver a highly visual interface to help:

Monitor Business Performance

Monitoring your business activities helps reach your organisation's objectives - from increasing customer satisfaction to reducing customer churn. Using a dashboard to track and monitor the business, organisations can remain agile and adapt to any internal or external conditions. Dashboard Manager can be used to monitor important business measures, giving users anywhere the ability to track the status of the business via dashboards. This helps everyone make decisions quicker, saving your organisation time and money.

Understand Business Drivers

Dashboard Manager comes with a catalog of analytic templates designed to help your organisation address performance management needs. From highly interactive visual templates to advanced statistical templates, Dashboard Manager offers a collection of visual analysis techniques that help you analyse current business conditions, trends, and anomalies at a glance. You can use templates such as Pareto charts, geographical maps, speedometers, and more to display meaningful information about the state of your organisation's performance.

Deploy Personalised Dashboards

Dashboards are no longer just for executives. Operations and business managers also need visibility into business activities in an easy-to-use interface. With so many users in an organisation requiring an easy way to monitor performance, there is no better tool than a dashboard. Dashboards need to be personalised for individual needs, and easy to deploy and maintain. With drag-and-drop functionality, Dashboard Manager enables organisations to quickly build personalised dashboards and rapidly deploy them across the organisation.

Enterprise Performance Management

Enterprise performance management (EPM) solutions enable you to align people, processes and technologies around common plans to execute and optimise business strategy.

Scorecards

Performance Manager provides you with an easy-to-use interface for defining and modifying goals, and assigning accountability from the most senior executive level across teams and individuals in the organisation. Performance Manager's advanced scorecards provide an intuitive way to track and analyse organisational performance at a glance. Additionally, you can drill into integrated reporting and analysis to understand trends and root-cause of performance issues faster.

Communicate Strategy and Make Group Decisions

Performance Manager provides strategy maps to help you visualise and communicate organisational objectives to everyone. In addition, through threaded discussions around key goals and metrics, teams can share insight, quickly reach consensus, and make better group decisions.